Generation Panic

This privacy policy is for the website [www.generationpanic.com] and is owned by Agi Heale, the author of Generation Panic and Founder of Westbourne Associates Pte Ltd. This policy governs the privacy of its users who choose to use the website.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

THE WEBSITE

This website and its owners take a proactive approach to user privacy and ensure necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all relevant laws and requirements for user privacy.

USE OF COOKIES

This website uses cookies to enhance users’ experience while visiting the website. Where applicable, this website employs a cookie control system, allowing users on their first visit to allow or disallow the use of cookies on their computer/device. This complies with legislation requiring explicit user consent before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved on the user’s computer hard drive that track, save, and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

CONTACT & COMMUNICATION

This privacy policy explains how Generation Panic and its owners collects, uses, and protects your personal data when you visit our website. The website owners are committed to protecting your privacy and complying with the Personal Data Protection Act 2012 (“PDPA”) of Singapore. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Collection of Personal Data

We may collect personal data from you when you visit our website or use our coaching services. The personal data that we may collect includes:

Name

Contact information (e.g., email address, phone number)

Demographic information (e.g., age, gender)

Professional information (e.g., job title, industry)

Payment information (e.g., credit card details) 

Use of Personal Data

We use your personal data for the following purposes:

To provide services

To communicate with users

To send marketing materials

To process payments

To comply with legal requirements

Disclosure of Personal Data

We not disclose personal data to third parties except for:

To our professional advisors, such as lawyers and accountants, for the purposes of obtaining professional advice

To regulatory bodies, law enforcement agencies, and other government entities as required by law Regulatory bodies and law enforcement agencies as required by law

Protection of Personal Data

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. We use physical, technical, and administrative measures to safeguard your personal data.

Retention of Personal Data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Access and Correction of Personal Data

You have the right to access and correct your personal data held by us. If you would like to access or correct your personal data, please contact us using the contact details provided below.

Withdrawal of Personal Data

You may withdraw your consent for us to collect, use, or disclose your personal data at any time by contacting us using the contact details provided below. 

Contact Us

If you have any questions or concerns regarding our privacy policy or the handling of your personal data, please contact us at agi@westbourneassociates.com

EXTERNAL LINKS

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

ADVERTS & SPONSORED LINKS

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

SOCIAL MEDIA PLATFORMS

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

SHORTENED LINKS IN SOCIAL MEDIA

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls.

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

[Last Updated: November 05, 2023]